Troubleshooting the website

We understand running into bugs and glitches is no fun, but we recommend following these steps as the first line of defense:

• If you run into an issue on a Mac, try a hard refresh - simply click 'Command' + 'Shift' + 'R' at the same time.
• If you run into an issue on a PC, try a hard refresh - simply click 'Command' + 'The reload button' at the same time. If that doesn't work, click 'Ctrl' + 'F5'.
• If you're still experiencing issues, please clear your cache/browser cookies and try logging out and back in again. 

If you try the steps above and are still experiencing issues, please reach out to us at [e-mail] and we will be happy to help!