With the exception of service animals, Tentrr does not require campsites to be pet friendly. That being said, a pet friendly site will appeal to more campers looking to get away with their furry friend. Campers will also be responsible for taking care of their pet during their stay and will take accountability for any damages caused by a pet during the stay.
Service Animals: The Americans With Disabilities Act (ADA) has defined a service animal as a dog or other animal that is individually trained to do work or perform tasks for people with disabilities. In conjunction with any relevant laws or regulations, campers that need accommodations and services should not be discriminated against. Hosts are not allowed to deny service or charge additional fees to campers with service animals, regardless of whether their site is advertised as pet-friendly or not.
A Host may qualify for an exemption in certain circumstances — for instance, if the service animal directly threatens their health or safety. If you have specific concerns, please reach out to Tentrr Support at hello@tentrr.com or at (888) 798-9093.
Hosts may ask the following questions about a camper's need for a service animal:
- Whether the camper requires their service animal because of a disability
- What work or task the service animal has been trained to perform
Both hosts and campers are responsible for understanding and complying with all applicable state and local laws and regulations. A camper's service animal must be under control, housebroken, and leashed while in public spaces. Service animals are not allowed in areas that are also deemed out of bounds to the camper.
Emotional Support Animals: Laws and regulations with respect to emotional support animals vary across local and state jurisdictions, and we encourage both hosts and campers to be compliant with any laws that may apply in their locations. Unless otherwise prescribed by law, Tentrr Hosts are not required to accept bookings from campers with emotional support animals.
As much as possible, we encourage hosts and campers to communicate in advance of a booking about reasonable accommodations. Hosts should try to accommodate a camper's reasonable requests around accessibility needs.
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