Current Campkeeper Support
Find all the information you need about managing your Tentrr campsite!
Taking your Profile Live on Tentrr.com
Getting Started: Signature Site
- Community Guidelines
- I can't find my campsite manual!
- Preparing for Your Signature Campsite Installation
- Can I control who camps on my property?
- Why Is It Important to Take My Campsite Live Before Installation Is Complete?
- A Guide to Our Website
Campkeeper: Signature Site Help
- How to use the propane heater
- Winter Camping Preparations
- Cancellations & Refunds: A Guide for CampKeepers
- Permits, Zoning, and Possible Town Issues
- Tentrr Host Best Practices
- How to edit your map on Tentrr
Campkeeper: Backcountry listing Help
Campkeeper: Partner Site Help
- What is Tentrr Partners?
- Tentrr Partners: First Steps
- What is Tentrr looking for in a new Partners campsite?
- Tips to Your Perfect Partners Campsite Profile
- Setting Campsite Availability
- Help! My Campers need to make changes to their reservation!
Hosting during COVID-19
- What does it mean to be a CampKeeper?
- Rabbit Plan During COVID-19
- Hosting During the COVID-19 Outbreak
- Is now the right time to add a Tentrr Campsite to my property?
- How does Tentrr differ from the rest?
- How are you dealing with COVID-19 related issues when it comes to hosting?
Hosting Campers: Before & After
- Campsite Checklist: Before & After Campers
- Do I have to connect with Campers in person?
- Help! My Campers need to make changes to their reservation!
- All About Instant Book
- How can a Host submit an incident report to Tentrr?
- What's the deal with getting paid?
Tentrr + OTAs
Peak Portfolio
- What is the Peak Portfolio?
- How does Tentrr determine which sites make the cut?
- What are the benefits of the Peak Portfolio for CampKeepers?
- My campsite was not selected for the Peak Portfolio. Does that mean I’m out of the running forever?
- What about Tentrr BackCountry, Partner Sites, or State Parks? Are those eligible for the Peak Portfolio?
- Who should I reach out to if I have questions about the Peak Portfolio Program?